I approached Inês with a variety of issue that I thought was problems that I needed to work on. She was quick to understand what I needed based on my strengths and weakness. She gave the right tools to work with. I realised the power of voice and the ‘why’ behind the issues I was facing. I am definitely better speaker and confident now. Inês goes beyond just the defined program, and becomes the sounding board that you look forward to share your experiences with our voice. It’s definitely her calm, relaxed and structured approach and feedback with examples that I could work on that made the sessions something I looked forward to.